Service Metrics

The following table provides service metrics for our primary service offerings.

Indicator FY 10-11 FY 11-12 FY 12-13 FY 13-14 FY 14-15 FY 15-16
Videoconferencing
Managed Endpoints 158 162 183 148 (197) 139 133
S/W Client Accounts1 - - - 1532 1635 TBA
Conferences Scheduled 1731 2284 N/A 2874 1612 TBA
Endpoint Use (hours) 17,041 15,7012 - 18,136 14,4802-3 TBA
Streaming
Server Accounts 234 354 445 447 1489 TBA
Recordings Supported 262 669 7,823 20,915 19,726 TBA
Presentation Views 441,503 505,209 744,673 2,043,982 2,952,953 TBA
Live Events Supported 105 181 224 472 526 TBA
Other
Live Events Supported 50 46 30 20 14 TBA

1 Service introduced FY 13-14.

2 A replacement scheduling system dramatically reduced the number of empty rooms being scheduled.

3 Number reflects bridged connections only and not point to point, includes hardware and software clients.