Mediasite Tutorials

  • Activating the Mediasite 7 Module in Canvas (Video) (PDF)
  • Accessing MyMediasite in Canvas (Video) (PDF)
  • Introduction to MyMediasite Video
  • Desktop Recorder Walkthrough Video
  • Uploading Videos in MyMediasite (Video) (PDF)
  • Editing Videos in MyMediasite Video
  • Replacing Media Video
  • Creating Channels in MyMediasite (Video) (PDF)
  • Adding Videos to Channels in MyMediasite (PDF)
  • Downloading Your Presentations in MyMediasite (Video) (PDF)
  • Enabling Vodcasts on Your Mediasite Presentation (Video) (PDF)
  • Using Analytics in MyMediasite (Video) (PDF)
  • Adjusting Video Permissions In MyMediasite Video

Troubleshooting Windows playback issues

Requirements for viewing a Mediasite presentation

Verify Windows Media Player and Internet Explorer settings are correct

If you are having trouble viewing a presentation on a Windows computer:

Additional troubleshooting tips

If you are still having problems viewing your presentations, check out the following knowledge base articles:

Troubleshooting Mac playback issues

If you are having trouble viewing a presentation on a Mac OS X, check out the following knowledge base articles:

Troubleshooting Chrome playback issues

Here are some known issues when viewing presentations using the Chrome web browser. These issues and their resolutions are addressed below:

  • Red and/or green flickering of the video window can be caused by hardware acceleration, the video card, and the driver. The solution is to disable the hardware acceleration in Chrome. Click here for directions to disable hardware acceleration in Chrome.

Troubleshooting Firefox playback issues

You can use Firefox to view presentations on Windows, Mac OS, and Linux computers. Please note that to playback a Mediasite presentation in Firefox, you must install Silverlight. You will be prompted to install Silverlight if it is not installed already. There are a few known issues when viewing presentations using the Firefox web browser. These issues and their resolutions are addressed below:

Need more help?

If you continue to have problems with playback after going through the suggestions above, please contact the Help Desk at (352) 392-HELP (4357)