Some Mediasite content embedded in Canvas pages may result in an error screen telling students they may have hit the back button.

If Mediasite content is embedded into a Canvas page using the Canvas Embed tool, the HTML that is generated utilizes a method for displaying content that is no longer supported by major web browsers (Chrome, Firefox, Safari etc.) If your content was embedded using the Mediasite LTI or if you simply use sharable Mediasite links, your course should not be affected by this error.

How do I fix this error?

  1. You can re-embed the content using the Mediasite LTI. Instructions on how to do so have been attached to this email.
  2. You can sign-in to Mediasite and copy the shareable link for the video in question and post it into your Canvas page.
Tags: Mediasite, System Requirements, Firefox, Canvas