Zoom is an easy to use video conferencing service available to all UF students, faculty, and staff that allows for meetings of up to 300 participants. Zoom is also available in Canvas for instructors to use in their courses.


I'm a new user, what should I do to get started using my Zoom Pro account?

  • Go to https://ufl.zoom.us/
  • Click on "Sign In" to view your Zoom profile or;
  • Click on "Host a Meeting" or "Join a Meeting" to start using Zoom.
  • For first-time users, the web browser client will download automatically when you start or join your first Zoom meeting, and is also available for manual download by visiting https://ufl.zoom.us/download

Zoom 5.0 Update:

  • Zoom 5.0 offers various security enhancements, including encryption for your meetings. More information can be found by visiting the Zoom Blog.
  • All Zoom clients, including Zoom Rooms, will need to be updated to 5.0 by May 30th, 2020, in order to function with the new security features. Accounts not updated by then will be forced to update before joining or hosting a meeting.
  • Zoom 5.0 update is available for manual download here. You can also update through your desktop client by clicking “Check for Updates” - see below:
Check for Zoom Updates

Which sign-in page should I use?

Where is the Zoom UFL-PHI Sign-in option?

  • The Zoom UFL-PHI Zoom instance has been consolidated into the main UFL account, and there is a single sign-in option for everyone. User accounts that were previously assigned to the UFL-PHI instance are now assigned to a dedicated ‘UF PHI’ group inside the main UFL Zoom instance.

How can I verify if my Zoom account is in the UF PHI group?

  • Your Zoom profile page in the UF portal will indicate ‘UF PHI’ in the ‘User Group’ section. You can access the profile page via the following link: https://ufl.zoom.us/profile. If you need assistance with your group membership, please contact the Help Desk.

Increasing Meeting Security:

  • To enhance the security of Zoom, all new meetings generated with UF Zoom will automatically have a password set. If necessary, meeting owners will still be able to turn the password setting off for individual meetings prior to the start of a meeting using the “Edit this Meeting” button. Learn more about this and other important meeting options on Zoom's support website here.
  • For additional information regarding Zoom's meeting security features, you may also visit: https://elearning.ufl.edu/keep-zoom-secure.

Can I connect with more than 300 people in a meeting?

  • Webinar Licenses are available if your meeting numbers exceed 300 participants. More info can be found here: https://video.ufl.edu/conferencing/zoom/webinar/
  • All UF Faculty/Staff/Students are automatically licensed for 300 person meeting rooms by default.

I already have a Zoom Paid Account. What happens to it?

  • You will receive an invitation asking you to migrate to the UF account, followed by a credit for any unused balance.
  • If you wish to maintain your paid account, you must change the contact e-mail address in your Zoom account to a non-ufl.edu account

To use Zoom with Outlook:

Can I integrate Zoom with other services?

  • We are only adding 3rd party integrations for other UF enterprise services such as Canvas, Mediasite, and Microsoft Teams. All integrations will have to complete a risk assessment before being implemented.

Additional Resources: