Video
What is the retention policy for Zoom cloud recordings?
Zoom Cloud Recordings are retained for 180 days. Any recordings older than 180 days are automatically moved to the Zoom Cloud Trash and can be retrieved by the user for up to 30 days. After 30 days in the trash recordings are permanently deleted and can no longer be retrieved by the user or IT support.
Why do we have a retention policy?
Zoom’s cloud recording storage is not intended for long term storage of UF materials and intellectual property. Additionally, UF has a limited amount of Zoom storage capacity and the established retention period is necessary to keep usage within the available capacity.
What do I need to do?
Prior to their expiration, users have the option to download recordings that they wish to keep to a storage destination of their choice, and/or may also upload them to UF’s Mediasite if they need to be shared in compliance with UF policies and guidelines. Mediasite upload instructions can be found on our Zoom Recording page.
Please make sure you handle any recordings you need to keep before they are automatically deleted. You have several options depending on the nature of the content and need for streaming. Please consult with your unit’s IT Support to identify adequate storage.
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Streaming Needed |
No Streaming Needed |
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Personal Content |
YouTube, personal cloud storage |
Local disk storage, USB Drives, personal cloud storage |
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University content and Intellectual Property |
Mediasite |
Departmental Storage, UF Dropbox, UF OneDrive |
How do I download my recordings?
Use the steps in the following Zoom help document to download your recordings: https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recording
Make sure to consult with your unit’s IT Support to identify adequate storage destination.
How can I recover my recordings from the Zoom trash?
Recordings that have been moved to the Trash can be recovered for 30 days. Be aware that after 30 days they are permanently deleted and can no longer be recovered.
Follow these steps to recover your recordings from the Trash:
Please make sure you handle any recordings you need to keep before they are automatically deleted to avoid any problems: If a recording is not listed in the Trash and is also not in the list of available recordings, then it has been permanently removed and cannot be recovered.
Need further assistance?
Reach out to your local IT support or contact the UF Computing Help Desk for assistance.